We offer fast, powerful and dependable solutions for your e-commerce business

16 years of experience at your service, whether you're just starting or looking to build upon your existing platform

Who We Are

A lean and experienced team

Started in 2007, we are a crew of passionate web developers, mobile developers, cloud and infrastructure engineers.

We enjoy learning new things and new technologies, putting them to good use and seeing our clients happy.

Our Values

Focus, performance & transparency

Client focus

We discuss in detail our clients' needs and address them constructively. When our clients grow, we grow.

Performance

We test and optimize our solutions to run as fast and as efficiently as possible, so that they scale to the clients' evolving needs.

Transparency

We use issue tracking with detailed work logs. Clients are provided with real-time updates on the progress.

Happy clients

Projects

Hours of work

Black Fridays ☺

Expertise

Integrated software and hardware solutions

e-commerce ERP, CRM, WHM, SCM software platforms with 3rd party vendor integrations

Dedicated customer social platforms

Business Intelligence and Data reporting

Asterisk VoIP telephony

Scalable bare-metal and VPS clusters

Real-time platforms monitoring and reporting

Data-driven actions for effective results

A successful store needs an amazing UI and a well thought-out UX, starting from the landing page and all the way to the checkout.

A/B tests

Let your customers tell you what they like. Continuous testing and measuring ensures constant informed improvements throughout your platform.

Statistics

Import your visitor and sales figures into your BI solution. Segment, observe trends and draw actionable conclusions.

You need the right tools for your workflow. The applications used by you and your employees must run smoothly and stay out of the way.

Execution speed

Seconds waiting for an action to complete might add up to hours of idle time through a whole day. Logging and analyzing interactions keep things running as they should.

Automations

Automated order processing, invoicing, packaging and shipping could save your business significant rolling costs.

Keeping your customers happy means staying in constant contact with them.

Social presence

A blog, a forum and social media will offer a great insight into your products and activity, instant feedback, as well as customer support if needed.

Personal touch

A friendly voice assisting the customer goes a long way. A virtual PBX needs only an internet connection and a headset to provide give you your own private and secure call-center.

Services

The amazing things we can do for you

Web development

We specialize in LAMP and LEMP software stacks. Custom, SaaS (Shopify) and open-source platforms (OpenCart, PrestaShop, Magento, Woo) are well looked-after.
Frontend revamps, backend enhancements, framework migrations and upgrades.

3d party integrations

We build middleware for payment gateways, couriers, warehouse management systems, accounting software, business intelligence and analysis applications, and much more.
Your applications will keep in sync and operate accurately.

Optimizations

We tweak operating system configurations, database bottlenecks (Oracle MySQL, Percona XtraDB, MariaDB) and web server settings (Apache, nginx, Litespeed) so that your store is fast on all devices.

Hosting infrastructure management

We help you scale your physical or virtual hardware vertically and horizontally.
We master clustering, load-balancing and caching. Your store will be online to sell 24/7/365.

VoIP call-centers

We build Asterisk VoIP call-centers, perfectly-matched to the client's needs.
Department call queues, prioritizations, call-back automation for missed calls, automatic customer recognition, IVRs. Sky is the limit.

Monitoring and reporting

We offer continuous performance data collection and reporting.
Leveraging data points provided in real time by software agents, trend evaluation and week-on-week comparisons, our solutions offer insights and alert us when the health of your platforms require our attention.

Contact

Contact Us

Offices

Logofătul Tăutu 68A, floor 2A
Sector 3, Bucharest, Romania

Call Us

004 0741 219 234
 

Email Us

hello@madball.ro
 

Open Hours

Monday - Friday
10:00 - 19:00

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